The documentary THE WAITING ROOM, directed by Emmy Award-winning documentary filmmaker Peter Nicks, that goes behind the doors of Oakland’s Highland Hospital, a safety-net hospital fighting for survival while weathering the storm of a persistent economic downturn, premieres on Independent Lens on Monday, October 21, 2013 as part of the first PBS Independent Film Showcase. 

Highland is the primary care facility for 250,000 patients of nearly every nationality, race, and religion, with 250 patients — most of them uninsured — crowding its emergency room every day.The film weaves together several stories from the hundreds being played out in the waiting room: a frightened child with a dangerous case of strep throat, a young man with a testicular tumor in desperate need of surgery, as well as those suffering from chronic conditions such as alcohol and drug abuse, heart disease, and diabetes. Young victims of gun violence take their turn alongside artists and uninsured small business owners. Steel workers, cab drivers and international asylum seekers crowd the halls.

We also meet the overwhelmed hospital staff who cope with under-staffing, insufficient beds, and a never-ending stream of ER patients who jump to the head of the line of those sitting in the waiting room. As one doctor says, Highland is “the institution of last resort for so many people.”

 http://youtu.be/15Fn32l_At8